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Privacy Policy

Last Updated: February 1, 2024


1. Introduction

Welcome to BitNational! This Privacy Policy outlines our commitment to protecting your privacy and explains how we collect, use, and safeguard your information. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information: Types of personal information we collect may include but are not limited to: name, contact details, identification documents, and transaction history. We collect this information to provide and improve our cryptocurrency-related services.
b. Non-Personal Information: We automatically collect certain non-personal information, such as IP addresses, browser type, and device information, to enhance the functionality and security of our website.

3. How We Collect Information
a. Directly from Users: Information is collected when you create an account, complete transactions, or interact with our services.
b. Automatically: We use cookies and similar technologies to collect data automatically for analytics, site improvement, and user experience enhancement.


4. How We Use Collected Information
a. Providing Services: Personal information is used to facilitate transactions and deliver requested services.
b. Communication: We may use your contact details to provide important updates, notifications, or promotional information.
c. Legal Obligations: We may process your information to comply with legal requirements and obligations.
d. Improving Services: Non-personal information is analyzed to enhance the functionality and security of our website.

5. Information Sharing
a. Third-Party Service Providers: We may share information with trusted third-party service providers to improve our services, provided they adhere to privacy standards.
b. Legal Requirements: Information may be disclosed in response to legal requests or obligations.

6. User Control Over Information
a. Access and Update: Users have the right to access and update their personal information.
b. Opt-Out: Users can opt-out of certain data collection or marketing communications.

7. Data Security Measures
a. We implement robust security measures to protect your data from unauthorized access, disclosure, or alteration.
b. SSL encryption is employed to secure data transmission.

8. Data Retention
a. We retain user information for a duration necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws.
b. Criteria for determining the retention period are based on legal requirements and business needs.

9. Cookies and Tracking Technologies

a. We use cookies for various purposes, and users can manage cookie preferences through browser settings.

10. Children's Privacy
a. Our services are not intended for individuals under the age of 18, and we do not knowingly collect information from minors without parental consent.


11. Changes to the Privacy Policy
a. We reserve the right to update this Privacy Policy. Users will not be notified of changes, and continued use of our website implies acceptance of the revised policy.

12. Contact Information
a. For privacy-related inquiries, please contact by using the BitNational Support Centre.
b. We aim to respond to privacy concerns promptly.

13. Governing Law
a. This Privacy Policy is governed by and construed in accordance with the laws of the Province of Alberta.
b. Users agree to submit to the exclusive jurisdiction of the courts in Alberta for any disputes arising out of or relating to this Privacy Policy.
14. Acceptance of the Privacy Policy

a. By using the BitNational website, users acknowledge that they have read, understood, and agreed to the terms of this Privacy Policy.

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